Payment methods & delivery costs
For orders up to a value of CHF 20.– we charge CHF 6.– for shipping and handling fees. Free shipping for all orders of CHF 20.– and more.link
You can choose from a range of different payment methods:
- America Express
- Post Finance
The chances are that your order has already been shipped! You can check the status of your order at any time in your customer account under ‘Orders’.
Orders are generally shipped the same day, provided that:
- We receive the order by 4 pm.
- The payment for the order has already been made, or payment by invoice has been selected.
- All of the products ordered are in stock in our warehouse.
We ask for your understanding should we be unable to ship your items immediately. There are lots of different stages involved in delivering your parcel, which unfortunately means that there is potential for delay.
You can get in touch with us using our contact form or by calling +41 44 744 46 46 (Monday to Friday, 7:30 am–12 noon and 1:00–5:00 pm) to check the status of your order and ensure it arrives as soon as possible.link
Voucher codes can be entered in your shopping cart. Vouchers for the online shop can only be redeemed before the order process is completed. There can be no subsequent offsetting. Please note the terms and conditions of the voucher.link
The Curaprox Switzerland shop ships to the following countries: Switzerland and Liechtenstein.
Would you like to order from another country? Here is an overview of all the countries where you can order Curaprox products.link